Sr. Manager, Quality & Test Process

Business Overview

Grundfos Indianapolis (PPU) is a ~$110 division of Grundfos and is manufacturer of centrifugal pumps branded under the Peerless Pumps brand, this facility employs approximately 260 people.  Grundfos is a $4B global pump manufacturer headquartered in Denmark which employees approximately 18,500 employees worldwide.  Grundfos operates locations in 56 countries around the world.  The primary markets served by the products produced in Indianapolis include Fire, Industrial, and Water Utility business segments.  The Peerless Pump brand has been in existence since 1923 and has a long history, a strong market presence, and reputation of superior product quality.  This facility builds pumps using a combination of purchased and internally machined component parts.  Core competencies for this facility include milling, boring, turning, assembly, hydraulic testing, painting and packaging. 


Job Purpose

Leading Quality function for the Plant and representing the voice of customers all along the supply chain.


Key Responsibilities

  • Ensure that the Customer voice is cascaded all along the supply chain whatever business changes.
  • Ensure that only good parts are delivered to the next step of our value chain and at optimized costs.
  • Lead the quality team in Continuous Improvement methodology, and be an active participant in Lean Manufacturing activities.
  • Create a sense of urgency in resolving quality issues and driving to root cause corrective actions.
  • Protect the plant and external customers from poor Quality by properly insuring quality at every process step.
  • Ensure that customer complaints (customer incidents, warranty returns, etc.) are properly monitored with our problem-solving tools (including improvement loops).
  • Ensure proper Quality Control audits (first article, incoming material, in-process, pre-shipment, etc.) are in place, monitored, and lessons learned are communicated to the organization.
  • Ensure the implementation of the right quality methods to have only good products delivered to the customer.
  • Maintain ISO certification and ensure that processes are current and effective.
  • Ensure site quality teams are trained in proper quality methods and Group Quality standards.
  • Communicate effectively with other operational leaders, engineers, and operators to ensure that all functional areas are receiving/providing the right support from/to the Quality function.
  • Maintain Quality KPI's and present results during Monthly Operational Reviews.
  • Ensure that proper test procedures and equipment are in place to allow for compliant testing to all applicable standards (UL, NFPA, FM, & HI).
  • Keep current on all applicable industry standards and recommend/implement changes in process to maintain all current/future product standards.
  • Lead Quality team comprised of (9-10 employees)
  • Accountable for annual Performance & Development Dialog (PDD) process for plant Quality function.
  • Lead Quality team comprised of (9-10 employees)
  • Accountable for annual Performance & Development Dialog (PDD) process for plant Quality function.

Decision Competencies and Authorizations

  • Will have to present quality metrics to customers, and Regional & Group Leadership.
  • Will have to execute the Quality strategy and give inputs for improvement.
  • Will make decisions on the personnel on the Quality team including hiring, termination, development of skills gap assessment, and employee development plans.
  • Will have responsibility to manage the Quality Cost Center Budget.  
  • Active member of the Plant leadership team  

Key Performance Indicators

  • Number of qualified production lines
  • Internal/Supplier PPM
  • No. of Customer Claims
  • No. of Red alert launches
  • Warranty rate improvements by product
  • FTT measurement for test labs

Work Relations

Reports to the Sr. Plant Director, with additional reporting channel to the America's Regional Sr. Quality Manager.

Required Qualifications & Competencies

  • Bachelor of Engineering degree; Masters degree preferred
  • 5+ Years Quality experience Machining, Assembly, and Testing
  • Prior experience working in pump industry (preferred).
  • Experience being an active leader on the shop floor
  • Management experience in an industrial operational area is a plus
  • Proficient English speaking, reading and writing - Required
  • Strong analytical skills (High proficiency with MS Excel)
  • SAP Experience
  • Spanish language skills – a plus.



Talent profile

Grundfos is currently moving to a global recruiting system to enhance your user experience. Our new system is already live in Germany and other countries will follow throughout 2017. Due to legislation, we unfortunately cannot transfer existing candidate data to the new system. To keep you updated on opportunities in Grundfos, we kindly ask you to create a talent profile in our new system. We apologize for the inconvenience this may cause and hope that you still wish to join our talent pool. Click here for signup.

Please note that if you have already applied for a position, your application will be managed in the system in which you have applied. This means that you do not need to re-enter your application in the new system unless a recruiter contacts you directly in this regard.

Thank you for your interest in Grundfos.



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